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FAQ's
     
01.   What is MYeCASH?  
02.   Who can use MYeCASH?  
03.   When can I use MYeCASH?  
04.   Why should I use MYeCASH?  
05.   How to use MYeCASH?  
06.   What is J2ME Application?  
07.   How to use J2ME Application?  
08.   What are the benefits of J2ME Application?  
09.   How much I can top up every time?  
10.   Where can I top up?  
11.   What is the exchange and conversion rate between RM and (MYeCASH e-money currency)?  
12.   How can I preview or get my latest transaction record?  
13.   What if I forget my security number or pin code?  
14.   What if I lost my mobile phone?  
15.   What is MYeCASH Gateways?  
     
   
  01. What is MYeCASH?  
 
MYeCASH system is an innovative and revolutionary breakthrough mobile commerce solution that allow consumer to make transaction anywhere, anytime using their mobile phone or Internet Access.
 
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  02. Who can use MYeCASH?  
  MYeCASH is suitable and open for all user and consumers.  
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  03. When can I use MYeCASH?  
 
You can use your MYeCASH immediately after you have registered your MYeCASH account and activated it. Prior to that you would also need to top up your MYeCASH account.
 
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  04. Why should I use MYeCASH?  
 
MYeCASH system is an innovative and revolutionary breakthrough mobile commerce solution that offers the conveniences of cash-less and card-less shopping, as well as making any payment such as Utilities, Ticketing, and Purchase Petrol Via Mobile Phone.
 
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  05. How to use MYeCASH?  
 
Pay bills through your very own mobile phone, via SMS. That is MYeCASH’s concept.
Alternately, one can use MYeCASH’s very own J2ME program downloadable through our website at www.myecash.com.my and straightaway make payments with the most intuitive and easy to use program.
 
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  06. What is J2ME Application?  
 
J2ME Application is a mobile java-application system developed by using the latest mobile programming system. It is compatible with most of all mobile phone models (through web download via PC), GPRS or W.A.P. systems, though certain features may vary by device.
 
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  07. How to use J2ME Application?  
 
The J2ME is a mobile programming system that is installed or downloaded into your mobile phone device and assist MYeCASH users to initiate MYeCASH SMS-Commands without having the fuss of remembering a single or complete line of command and code.
 
 
The release of J2ME, specifically designed for MYeCASH users, enables the users to initiate daily transactions, bill payments, or making any daily transactions,
 
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  08. What are the benefits of J2ME Application?  
 

J2ME will assist new users to familiarize themselves with MYeCASH’s services, thus enhancing their payment schedules and implementing a truly mobile lifestyle.

 
 
J2ME saves MYECASH users’ time, eliminating the need to memorizing multiple SMS commands, and resolves the possibility of sending the wrong SMS-commands.
 
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  09. How much I can top up every time?  
 
Minimum top up for MYECASH is RM10 and with a maximum top up limit of RM200.
 
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  10. Where can I top up?  
 
You can top up at Maybank via ATM Machine, Cash Deposit Machine and Maybank Counter
 
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  11. What is the exchange and conversion rate between RM and  
(MYECASH e-money currency)?
 
RM1 = MYeCASH1
 
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  12. How can I preview or get my latest transaction record?  
 
You can log on to our website at www.myecash.com.my and login with your registered MYeCASH account, with your provided security code and PIN number.
 
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  13. What if I forget my security number or pin code?  
 
You just need to type in MYeCASH OWNPIN send to MYeCASH Gateways. You will get your security number and PIN code in less than a minute and also you can call us at our Customer Care Line at 1300-888-939.
 
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  14. What if I lost my mobile phone?  
 
You welcomed to call us at our Customer Care Line at 1300-888-939. We will assist you to solve this problem.
 
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  15. What is MYeCASH Gateway?  
 

Celcom :019- 963 3199, 019- 624 6652, 019- 6246649

 
  Digi       : 016- 201 8555, 016- 228 1292  
 

Maxis    : 012- 386 8507, 012- 305 1933, 017- 366 0800, 017- 215 2138

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  E-mail:info@myecash.com.my Toll Free 1300 888 939  
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